Upgrade Privileges - Silver, Gold and Gold Elite
Silver members receive one complimentary one-class, one-sector upgrade, which may be confirmed 48 hours prior to travel.
Gold and Gold Elite members receive two complimentary, one-class, one-sector upgrades. Complimentary upgrades for Gold members may be confirmed 3 days ahead of travel. For Gold Elite members, complimentary upgrades may be confirmed up to 12 months before the flight.
All complimentary upgrades are subject to seat availability and can only be used on Air New Zealand ticketed and operated flights. Complimentary upgrades may be gifted by Gold Elite members only.
If you are an Airpoints Silver, Gold or Gold Elite member, you can see how many complimentary upgrades you have available online. Just login to 'My Account' and go to your Airpoints Account Summary. Or, if you've not logged in before, register now.
Request a complimentary upgrade.
Priority Wait-listing - Silver, Gold and Gold Elite
If the flight you want is full, you can be priority wait-listed in the chance a seat becomes available. This must be requested through your booking agent. This service is available on Air New Zealand and Star Alliance-operated flights. Wait-listing is not available in conjunction with reward tickets and is not available on all fare types.
No Airpoints Dollars Expiry - Gold Elite and Gold
Your Airpoints Dollars will not expire while you retain Gold Elite or Gold status. Should you move below Gold status, you will have until your next anniversary of joining to use any Airpoints Dollars that would otherwise expired. If your next anniversary falls within two months of you moving below Gold status you will have two months to utilise these Airpoints Dollars.
Gift Recipients - Gold Elite and Gold
In addition to the household gifting rules, Gold Elite and Gold members have an exclusive opportunity to gift rewards to nominated friends or family members each year. These people do not have to live in the same household or be Airpoints members. Gold Elite members are able to nominate an additional four people, and Gold members an additional two people. To register your giftees, login to 'My Account', click on My Profile, then Gold Elite/Gold Giftees. If you're not already registered for 'My Account', register here.
Discounted Business Awards - Silver, Gold and Gold Elite
A special allocation of discounted Long Haul Business fares are available in limited quantities. These fares are also available for Koru Club members.
Gold Elite Partner
Gold Elite Partner allows you to nominate your spouse or partner to enjoy many of the same exclusive privileges as you do when travelling on Air New Zealand operated flights, even if you are not travelling together. With their Gold Elite Partner card, your partner will enjoy; access to Air New Zealand Koru Club lounges (with one guest) , premium check-in, additional baggage allowance, priority airport standby, priority boarding and priority baggage claim. To register your Gold Elite Partner, login to 'My Account', click on My Profile, then Gold Elite Partner. Or, if you've not logged in before, register now. Please note that your Gold Elite Partner must reside at your home address.
Other Frequent Flyer Benefits
At the Airport
Check-in & Baggage
Hotel & Rental Car
