If there's a seat for sale on an Air New Zealand ticketed and operated flight, and you have enough Airpoints Dollars in your account, you can book an award ticket. It's as simple as that! How far can your Airpoints Dollars take you?

In the air, you can use your Airpoints Dollars to fly with Air New Zealand, Star Alliance airlines and our other airline partners.

On the ground, you can redeem your Airpoints Dollars for car rental, hotel accommodation, and Koru Club membership. You can also gift rewards to other people living at the same address as you - even if they're not Airpoints™ members themselves.

Please note that payment for holiday packages can only be made with a credit card.

Explore the links to the left for more information.

How to request your reward

Online
Booking Airpoints rewards online is quick and easy, and with no service fees for online bookings, you'll save money. You can now pay for all Air New Zealand operated flights online with your Airpoints Dollars, even to long-haul destinations. Start your booking here, then follow the instructions. Have your credit card handy to pay for any applicable airport and government costs.

Please Note: Companion tickets and journeys that include flights on our partner airlines cannot be booked online at present - for these rewards, please call your nearest Airpoints Service Centre. Applicable service fees apply.

By Phone
Call your nearest Airpoints Service Centre and have your Airpoints membership number and Personal Access Code (PAC) ready. The Airpoints Service Centre can also help you with PAC number queries.  You will need your credit card to pay for any applicable taxes, levies and surcharges. Please allow three working days for us to process your request.