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Sales and Reservations
Tel: 13 24 76
Online Booking Help
Step by Step Guide
Questions and Answers
Tel: 1800 00 55 63
Feedback
Send us feedback
See Customer Support below for other contact options
Airpoints™ Help
Questions and Answers
Tel: 1800 803 298
Select another Contact Area
Air New Zealand Holidays
Travelcentres
Airpoints
Groups, Conferences and Incentives
Administration and Sales
Customer Support
Cargo
Engineering
Airline Training
Golden Oldies Sports Festivals
Environment
Air New Zealand Holidays
Holiday Packages: 13 24 76
Travelcentres
Travelcentres are open for business 9am - 5pm, Monday to Friday.
Sydney
Suite 1819
Level 18
Australia Square Tower
264 George Street
SYDNEY NSW 2000
Tel: 02 8248 0030
Fax: 02 9252 5217
Email: airnznsw@airlinemarketing.com.au
Melbourne
Level 7, 246 Bourke Street
MELBOURNE VIC 3000
Tel: 03 9251 5036
Fax: 03 9663 6203
Email: airnzvic@airlinemarketing.com.au
Brisbane
Level 8 / 243 Edward Street
Brisbane QLD 4000
P.O. Box 10289
Adelaide Street
Brisbane QLD 4001
Tel: 07 3334 2036
Fax: 07 3229 4937
Email: airnzqld@airlinemarketing.com.au
Perth
Level 3, 178 St Georges Terrace
Perth WA 6000
Tel: 08 9442 6077
Fax: 08 9486 1930
Email: airnzwa@airlinemarketing.com.au
Airpoints
Air New Zealand Airpoints Service Centre
PO Box 3923
SYDNEY NSW 2001
Tel: 1800 803 298
Submit a question on Airpoints
Groups, Conferences and Incentives
Sydney office
Handles all group quotes and ticketing for NSW, ACT and QLD
Tel: 1300 13 24 76
Fax: 02 8235 9946
Email: groupsales@airnz.co.nz
Melbourne office
Handles all group quotes and ticketing for VIC, TAS and SA
Tel: 03 92515036
Fax: 03 9613 4899
Email: melgroupsales@airnz.co.nz
Administration and Sales
Australian Head Office
Tel: 1800 151 661
Customer Support
Send us feedback
Tel: 02 8235 9999
Fax: +64 9 336 3966
Customer Support
Air New Zealand Limited
Private Bag 92007
Auckland 1020
New Zealand
Cargo
Vicki Park
Regional Cargo Manager Australia
Tel: 612 9667 1237
Fax: 612 9667 0336
Email: vicki.park@airnz.co.nz
Kelly Skehan
Cargo Sales Manager VIC, SA, WA
Tel: 0408 014 622
Fax: 03 9740 8249
Email: kelly.skehan@airnz.co.nz
Kylie Morrow
Cargo Sales Manager QLD
Tel: 0411 680 265
Fax: 07 3293 2208
Email: kylie.morrow@airnz.co.nz
Sydney - customer service
Tel: 02 9667 0331
Fax: 02 9667 0336
Hours: 0830 - 1700 Monday to Friday
SITA: SYDFSNZ
For all other Australian Stations contact details are:
Tel: 1 800 422 076
Fax: 64 9 255 8275
Email: auscgo@airnz.co.nz
Hours: 0830 - 1800 Monday to Friday
Adelaide SITA: ADLFSNZ
Brisbane SITA: BNEFSNZ
Cairns SITA: CNSFSNZ
Melbourne SITA: MELFSNZ
Perth SITA: PERFSNZ
Engineering
John Byers
Manager Sales and Customer Services
Tel: +64 9 256 3824
Fax: +64 9 256 3786
Mobile: 021 616 927
Airline Training
Email: airlinetraining@airnz.co.nz
Golden Oldies World Sports Festivals
Tel: +64 9 366 6950
Email: goldenoldies@xtra.co.nz
Environment
Email: environment@airnz.co.nz
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